Secure Online
Payment Solutions
ecoPayz offers a simple and easy way to spend online. The security and integrity of your personal information is our top priority, and we use the latest technology and security solutions to provide you with a fast and secure payment system.
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Technology that will keep you safe
All transactions are automatically encrypted from your browser to our website using the Secure Sockets Layer (SSL) protocol or its successor protocol, the Transport Layer Security (TLS), depending on your browser capabilities. The site is certified by the Thawte Certification Authority to ensure that your information is kept secure.
Servers that hold private information are physically separated from all other hardware and are located in limited, highly secure areas.
Secure and Private Payment System
Keeping your information safe is our top priority and we help you protect it by storing it in a secure environment. When you use your ecoPayz Account, your personal financial information is not shared with anyone and your payment method is not disclosed.
Using electronic, operational and physical security measures, ecoPayz provides an additional layer of security to protect your account from viruses, malware and hacker attacks.
Protecting your funds
To ensure your money is safe we follow a process known as ‘safeguarding’ which is a regulatory requirement for all e-money insitutions. In this process we keep your money separate from our own money and place it in a safeguarding account.
Learn moreSafety tips
By following some simple guidelines, you can help protect yourself from online scams and phishing emails.
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Never share your ecoPayz Account password
You will never be asked to reveal your password by an ecoPayz representative. Phishing emails are sent by people who may appear to be from ecoPayz and ask you to reveal your security information.
Don’t: These could be sent by criminals who want to hijack your account and steal your money.
Click here to learn more about phishing emails and what to do if you receive one.
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Check your URL
When logging into ecoPayz, always make sure that the URL in the address bar starts with https://. The letter ‘s‘ means ‘secure‘ – http s:// www.ecopayz.com/, http s:// myaccount.ecopayz.com/ and you should only enter your login details on these pages. Your browser may also have a lock icon and in some browsers the address bar or the site owner’s name may turn green, indicating that the website is verified.
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Create a secure password
The best passwords are at least 8 characters long and contain a combination of letters, numbers, and symbols. Combining a simple phrase with a few significant numbers or symbols is a simple way to create a password that is easy to remember and secure.
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Update your ecoPayz Account password
By changing your password regularly, you reduce the chances of your password being compromised. Also, if you suspect someone may have discovered your password, be sure to reset it as soon as possible.
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Do not use the same password or username
Using the same password on multiple sites increases the likelihood that someone will access your account.
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Always log out
When using public computers, such as libraries or internet cafes, be aware that you may still be logged into your account even after closing the browser, so always make sure to log out when using a public computer.
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