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Quick guides
Step-by-Step instructions on how to register for an account
Go to https://ecopayz.com/en/ and click ‘Sign up’ at the top of the site, or ‘Open a free account’ on the pages.
Enter your account information
- Choose a username
This will be used to log in to your account. Your username should be at least 6 characters long, easy to remember but hard to guess. - Enter your email address
Please ensure you input a valid email address as we will use it to send you an email verification link. - Choose a password
This will also be used to log in to your account. Your password should be at least 8 characters long, easy to remember but hard to guess. For practical help and advice on choosing a suitable and secure password, please refer to our guidance for choosing a secure password help section. Re-enter your password to confirm. - Select a country
Choose your country of residence. - Select a preferred contact language
We will aim to contact you in your chosen language whenever possible. - Select a currency
This will be the main currency of your account — you can add accounts for other currencies after registration.
Enter your personal information
- Enter your first name, last name and date of birth.
- Enter your full home address.
- Enter your mobile phone number
Enter your mobile phone number including your country code. This is a mandatory field. ecoPayz Account customer services may use this number, should we need to contact you regarding your account. - Enter the validation code
Please insert the characters displayed in the box, into the entry field below. If you are having trouble reading the numbers in the validation code, please click the “Refresh security code” link to display a different set of characters. - Read and agree to the terms
Select the tick box to confirm that you’ve read and agreed to the Terms of Use for your ecoPayz Account and the Privacy Policy. - Choose marketing preferences
Tick the checkbox if you’d like to receive product updates and special offers via email and/or SMS. - Click “Create account”
Review the details entered and click ‘Create Account’ to proceed with your application.
Step-by-Step instructions on topping up your account
- Log in to your account.
- Select “Deposit funds” section from the menu.
- Choose the ecoPayz Account number to be credited from the drop down menu provided.
- Choose the deposit method from the list displayed.
- Follow the instructions to make your deposit.
Please also refer to the question “How do I deposit funds onto my ecoPayz Account?”
For bank deposits, the reference number displayed at the deposit instructions page should be inserted in to the “Payment Details” in the payment order.
Step-by-Step instructions on transferring funds from your ecoPayz account to your bank account
- Log in to your account.
- Select “Transfer funds” from the menu.
- Go to “Bank account” tab.
Before submitting a new request, your bank account details should be added. There is no need to add your bank account details again if it has been already added.
You may request to cancel the transfer when the transfer status is “NEW”. At this point funds will be credited back to your ecoPayz Account.
Money Transfer Quick Guide
Please follow the simple steps below to initiate a money transfer:
- Log in to your ecoPayz Account.
- Select “Transfer funds” from the menu and then the “Individual” tab.
- Enter your details: the currency account you wish to send money from and the amount you wish to send.
- Enter the beneficiary details: the 10-digit ecoPayz Account number of the recipient, their name and surname as they are registered in the ecoPayz system.
- Add a short message to the recipient if you’d like.
- Press “Continue”.
- Review your transfer details and, if they are correct, press “Confirm”.
Your money transfer will then be executed and you will be presented with a success message.
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